Privacy Policy & Cookies

DTRONIX is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you wish to make an online payment or login and use the facilities you will need to provide certain information such as your contact details for the purposes of processing your requests.

We may additionally store this data and hold it on computer or otherwise for assessment and analysis to enable us to review, develop and improve our services. Your details will not be passed on to any third parties outside of DTRONIX or related companies, except where strictly necessary such as to inform a delivery agent so he may deliver your goods.


To allow our website to process your login, collections, returns, estimates, etc and any payments you make, a small data file containing an encrypted unique identifier is sent and stored by your computers' web browser in the form of a cookie. The cookies on our website do not collect any personal data about you and are used solely for the purposes of identifying you to our systems through the login and payment processes.

In addition to the cookies we use, this site may store cookies from the Google Analytics service which we use to help gauge the popularity of our site and improve its usability. For further information on this service and what it does please contact Google.

If you wish, you can usually adjust your browser so that your computer does not accept cookies but in order to login or make a payment with us you must have cookies enabled.

Please remember our cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any other third party websites or external data suppliers.


We endeavour to take all reasonable steps to protect any personal information you supply, this includes the use of leading encryption technologies. However, due to the inherent open nature of the Internet, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default. Your use of our website demonstrates your acceptance of this risk.


You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to DTRONIX. Additionally you also have the right to revoke your consent of our use of your personal information by sending a request to DTRONIX.